Frequently Asked Questions (FAQs)

Frequently Asked Questions

Can I trust the SOS employees who come into my house?

All of the SOS employees are carefully screened before they are ever hired.  This screening includes full background checks and criminal background checks.  All of our employees are subject to regular drug testing.  Plus, many of our employees have worked with us for several years.

Does SOS deal directly with insurance companies?

All of the SOS employees are carefully screened before they are ever hired.  This screening includes full background checks and criminal background checks.  All of our employees are subject to regular drug testing.  Plus, many of our employees have worked with us for several years.

Why should I choose SOS instead of another company?

All restoration and cleanup companies are not created equal.  Our staff members receive regular rigorous training in order to remain consistent with the franchise system’s highest standards.  Plus, even though there are no industry-wide standards or government regulations for establishing a disaster cleanup company, many of our staff members are certified through the Institute of Inspection Cleaning and Restoration Certification program and accredited through the Rocky Mountain Center for Occupational and Environmental Health.  As a result, you can rest assured that by choosing SOS, you’ll be working with experts who are trained and up to date on the most current techniques and technologies available.

Also, since SOS is a full restoration company, we can do more than just clean up your disaster.  We can actually repair your home so that it’s as good as new.  In fact, we have years of experience in remodeling and even new home construction.

What services does SOS provide to customers?

  • Mold remediation
  • Asbestos removal
  • Emergency cleaning/repairs
  • Total project management
  • Estimation services
  • Odor elimination
  • Dehumidification/drying
  • Debris removal
  • Demolition
  • Storage
  • Restoration